ue to the hygienic nature of hair products, all sales are final. We do not accept returns or exchanges unless the item arrives damaged or incorrect.

Damaged or Incorrect Items

If you receive an item that is damaged or not what you ordered:

1. Email us at [Insert support email] within 3 days of delivery.

2. Include your order number and clear photos of the item and packaging.

3. Once verified, we will offer a replacement, store credit, or refund—depending on the situation.

To be eligible for review:

• Items must be unused and in original packaging.

• You must notify us within 3 days of receiving the order.

We reserve the right to decline cases that do not meet these conditions.